FEATURED
Today, we're hard launching Proactive Playbooks: automation that doesn't wait for humans to kick it off.
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How Spring Health is Using AI to Power an IT Transformation
Spring Health scaled to 2,000 employees without scaling IT headcount. See how they use Console to resolve access requests in under a minute and free their team for higher-impact work.
How Cursor's IT Team of Four Runs Like a Team of Forty
How Synthesia Hit 75% Auto-Resolution and Turned a Support Team Into Engineers with Console
Learn how Synthesia lean IT team used AI automation to deflect 60% of tickets, eliminate routine work, and focus on high-impact projects without hiring new staff despite 20% company growth.
How Scale AI 4x’d their Ticket Automation Rate By Switching to Console
See how Scale AI eliminated hundreds of daily manual requests and freed their IT team to focus on systems work and career advancement with Console's AI-powered request automation.
How Bloomerang Jumped from 84% to 94% CSAT with Console
Learn how Bloomerang's lean IT team used AI automation to deflect 60% of tickets, eliminate routine work, and focus on high-impact projects without hiring new staff despite 20% company growth.
How Webflow Hit 75% Automation and Scaled Console Company-Wide
See how Webflow rebuilt internal support with Console: 75% automation coverage, 70–80% average ticket deflection (peaking at 87%), doubled help desk efficiency (1:100 → 1:200), and no‑code workflows across IT and People Ops—now expanding to Finance, Accounting, Legal, and Procurement.