Introducing Playbook Library

Explore Use Cases

Book a demo

Introducing Playbook Library

Explore Use Cases

Book a demo

Introducing Playbook Library

Explore

Console Assistant

Now anyone can build

Now anyone can build

An AI agent built for Tier 2 work. Tell it what to build, ask what's missing, let it surface insights, and delegate requests directly from your Console workspace.

Explore product

Watch the full launch video

Watch the full launch video

Watch the full launch video

Deployed company wide at

Deployed company wide at

Deployed company wide at

HOW IT WORKS

Your whole company
in the context window.

Your whole company
in the context window.

Your whole company
in the context window.

Tier 2 tasks

Assistant is built to handle every category of Tier 2 work your team faces. Additionally, if there’s an API for it, Assistant can build connectors in real-time to automate it.

Build new ideas

Find & fill gaps

Tier 2 tasks

Assistant is built to handle every category of Tier 2 work your team faces. Additionally, if there’s an API for it, Assistant can build connectors in real-time to automate it.

Build new ideas

Find & fill gaps

Tier 2 tasks

Assistant is built to handle every category of Tier 2 work your team faces. Additionally, if there’s an API for it, Assistant can build connectors in real-time to automate it.

Build new ideas

Find & fill gaps

The future is natural language.

The future is natural language.

The future is natural language.

Using AI tools should feel like talking to another member of your team. Natural language input means you can simply tell Console what you need. It listens and responds thoughtfully in order to help you achieve your desired outcome.

Assistant knows everything.

Assistant knows everything.

Assistant knows everything.

From your knowledge base to every request, Assistant uses every piece of context and all of your connected systems as a foundation for building new automations or helping you understand what to build next.

True Extensibility

Use any tool with an API to build custom integrations and actions.

Use any tool with an API to build custom integrations and actions.

Use any tool with an API to build custom integrations and actions.

Console gives IT teams agency to focus on strategic work

Console gives IT teams agency to focus on strategic work

Console gives IT teams agency to focus on strategic work

The force multiplier that allows 5 people to do the work of 50.

“If you're not looking at a tool like Console, you're making a big mistake.”

Danny Macias

Head of IT

“If you're not looking at a tool like Console, you're making a big mistake.”

Danny Macias

Head of IT

“With Console, entire days are given back to me and the team."

Tory Harmon

IT Support Engineer

“With Console, entire days are given back to me and the team."

Tory Harmon

IT Support Engineer

“Console is already solving 75% of requests autonomously.”

Samuel Williams

Head of IT

“Console is already solving 75% of requests autonomously.”

Samuel Williams

Head of IT

TIMELINE

Demo to production in 3 phases

Phase 1

Phase 2

Phase 3

Onboard with your dedicated engineer

  • Connect to all of your apps in 30 minutes

  • Import Playbooks from our template library

  • Set up custom access policies

  • Link your existing knowledge base

Deeply integrate Console

  • Create custom Playbooks

  • Collect insights using our reporting platform

  • Snippets suggests additions to your knowledge base

Ask why you didn't switch sooner

  • Over 50% of tickets auto-resolved

  • Near-instant responses for end users

  • IT freed up for strategic projects

TIMELINE

Demo to production in 3 phases

Onboard with your dedicated engineer

  • Connect to all of your apps in 30 minutes

  • Import Playbooks from our template library

  • Set up custom access policies

  • Link your existing knowledge base

Phase 1

Deeply integrate Console

  • Create custom Playbooks

  • Collect insights using our reporting platform

  • Snippets suggests additions to your knowledge base

Phase 2

Ask why you didn't switch sooner

  • Over 50% of tickets auto-resolved

  • Near-instant responses for end users

  • IT team freed up for larger projects

Phase 3

TIMELINE

Demo to production in 3 phases

Phase 1

Phase 2

Phase 3

Onboard with your dedicated engineer

  • Connect to all of your apps in 30 minutes

  • Import Playbooks from our template library

  • Set up custom access policies

  • Link your existing knowledge base

Deeply integrate Console

  • Create custom Playbooks

  • Collect insights using our reporting platform

  • Snippets suggests additions to your knowledge base

Ask why you didn't switch sooner

  • Over 50% of tickets auto-resolved

  • Near-instant responses for end users

  • IT team freed up for larger projects

Frequently asked questions

Frequently asked questions

Frequently asked questions

What do we mean when we say “Tier 2 tasks?”

How is Assistant different from a chatbot?

Where can I use Assistant?

Your IT team could run like this too

Your IT team could run like this too