Console Assistant

Now anyone can build.

An AI agent built for Tier 2 work. Tell it what to build, ask what's missing, let it surface insights, and delegate requests directly from your Console workspace.

Watch the full launch video

Watch the full launch video

Watch the full launch video

Deployed company-wide at

HOW IT WORKS

Your whole company
in the context window.

Tier 2 tasks

Assistant is built to handle every category of Tier 2 work your team faces. Additionally, if there’s an API for it, Assistant can build connectors in real-time to automate it.

Build new ideas

Find & fill gaps

Tier 2 tasks

Assistant is built to handle every category of Tier 2 work your team faces. Additionally, if there’s an API for it, Assistant can build connectors in real-time to automate it.

Build new ideas

Find & fill gaps

Tier 2 tasks

Assistant is built to handle every category of Tier 2 work your team faces. Additionally, if there’s an API for it, Assistant can build connectors in real-time to automate it.

Build new ideas

Find & fill gaps

The future is natural language.

Using AI tools should feel like talking to another member of your team. Natural language input means you can simply tell Console what you need. It listens and responds thoughtfully in order to help you achieve your desired outcome.

Assistant knows everything.

From your knowledge base to every request, Assistant uses every piece of context and all of your connected systems as a foundation for building new automations or helping you understand what to build next.

True Extensibility

Use any tool with an API to build custom integrations and actions.

Console gives IT teams agency to focus on strategic work that makes the company run better.

The force multiplier for IT so 5 people can do the work of 50.

The force multiplier for IT so 5 people

can do the work of 50.

“Our auto-resolution rate jumped 4x after switching to Console.”

Lovejit Mundi

Head of IT

“Our auto-resolution rate jumped 4x after switching to Console.”

Lovejit Mundi

Head of IT

“Our auto-resolution rate jumped 4x after switching to Console.”

Lovejit Mundi

Head of IT

"Our CSAT jumped from 84% to 94% after launching Console.”

Seth Steward

VP of IT

"Our CSAT jumped from 84% to 94% after launching Console.”

Seth Steward

VP of IT

"Our CSAT jumped from 84% to 94% after launching Console.”

Seth Steward

VP of IT

“With Console, entire days are given back to me and the team."

Tory Harmon

IT Support Engineer

“With Console, entire days are given back to me and the team."

Tory Harmon

IT Support Engineer

“With Console, entire days are given back to me and the team."

Tory Harmon

IT Support Engineer

TIMELINE

Demo to production in 3 weeks or less

Week 1

Week 2

Week 3

Onboard with your dedicated engineer

Connect to all of your apps in 30 minutes
Import Playbooks from our template library
Set up custom access policies
Link your existing knowledge base

Deeply integrate Console

Create custom Playbooks
Collect insights using our reporting platform
Snippets suggests additions to your knowledge base

Ask why you didn't switch sooner

Over 50% of tickets auto-resolved
Near-instant responses for end users
IT freed up for strategic projects

TIMELINE

Demo to production in 3 weeks or less

Onboard with your dedicated engineer

Connect to all of your apps in 30 minutes
Import Playbooks from our template library
Set up custom access policies
Link your existing knowledge base

Week 1

Deeply integrate Console

Create custom Playbooks
Collect insights using our reporting platform
Snippets suggests additions to your knowledge base

Week 2

Ask why you didn't switch sooner

Over 50% of tickets auto-resolved
Near-instant responses for end users
IT team freed up for larger projects

Week 3

TIMELINE

Demo to production in
3 weeks or less

Week 1

Week 2

Week 3

Onboard with your dedicated engineer

Connect to all of your apps in 30 minutes
Import Playbooks from our template library
Set up custom access policies
Link your existing knowledge base

Deeply integrate Console

Create custom Playbooks
Collect insights using our reporting platform
Snippets suggests additions to your knowledge base

Ask why you didn't switch sooner

Over 50% of tickets auto-resolved
Near-instant responses for end users
IT team freed up for larger projects

Frequently asked questions

What do we mean when we say “Tier 2 tasks?”

How is Assistant different from a chatbot?

Where can I use Assistant?

Now anyone can build.

Now anyone can build.

Watch the full launch video

Watch the full launch video

Watch the full launch video

Deployed company-wide at

Deployed company-wide at

Deployed company-wide at

Your whole companyin the context window.

Your whole companyin the context window.

Your whole companyin the context window.

The future is natural language.

The future is natural language.

The future is natural language.

Using AI tools should feel like talking to another member of your team. Natural language input means you can simply tell Console what you need. It listens and responds thoughtfully in order to help you achieve your desired outcome.

Assistant knows everything.

Assistant knows everything.

Assistant knows everything.

From your knowledge base to every request, Assistant uses every piece of context and all of your connected systems as a foundation for building new automations or helping you understand what to build next.

Use any tool with an API to build custom integrations and actions.

Use any tool with an API to build custom integrations and actions.

Use any tool with an API to build custom integrations and actions.

Console gives IT teams agency to focus on strategic work that makes the company run better.

Console gives IT teams agency to focus on strategic work that makes the company run better.

“Our auto-resolution rate jumped 4x after switching to Console.”

“Our auto-resolution rate jumped 4x after switching to Console.”

“Our auto-resolution rate jumped 4x after switching to Console.”

"Our CSAT jumped from 84% to 94% after launching Console.”

"Our CSAT jumped from 84% to 94% after launching Console.”

"Our CSAT jumped from 84% to 94% after launching Console.”

“With Console, entire days are given back to me and the team."

“With Console, entire days are given back to me and the team."

“With Console, entire days are given back to me and the team."

Demo to production in 3 weeks or less

Onboard with your dedicated engineer

Deeply integrate Console

Ask why you didn't switch sooner

Demo to production in 3 weeks or less

Onboard with your dedicated engineer

Deeply integrate Console

Ask why you didn't switch sooner

Onboard with your dedicated engineer

Deeply integrate Console

Ask why you didn't switch sooner

Frequently asked questions

Frequently asked questions

Frequently asked questions

Your whole company
in the context window.

Your whole company
in the context window.

Your whole company
in the context window.