AGENTIC SUPPORT
Resolve requests before they become tickets
Resolve requests before they become tickets
Console resolves up to 87% of employee requests and system issues automatically so your team can focus on automation, reliability, and scale instead of tickets.
Console resolves up to 87% of employee requests and system issues automatically so your team can focus on automation, reliability, and scale instead of tickets.
Deployed company-wide at
Deployed company-wide at
Deployed company-wide at
Employees ask. Console takes action. IT stays in control.
Employees ask. Console takes action. IT stays in control.
Employees ask. Console takes action. IT stays in control.
Employees message IT in Slack or Teams. Console understands the request, runs the right workflow, updates every system involved, and resolves it.
Knowledge base questions
App access requests
Multi-step workflows
Connect securely to your internal docs and console answers automatically.
Knowledge base questions
App access requests
Multi-step workflows
Console answers instantly from your internal docs and no ticket gets created.
Knowledge base questions
App access requests
Multi-step workflows
Console answers instantly from your internal docs and no ticket gets created.
Built for automation that actually works in production
Built for automation that actually works in production
Built for automation that actually works in production
Natural language playbooks
Employees make requests to Console in natural language. IT defines policies, approvals, and workflows the same way.
Reasoning driving workflows
Employees make requests to Console in natural language. IT defines policies, approvals, and workflows the same way.
Built-in integrations
Console connects directly to Okta, MDM, Jira, Slack, Google Workspace, Confluence and more so work actually gets done.
Self-learning system
Every interaction improves routing and automation without new configuration.
Know where IT time is really going
Know where IT time is really going
Know where IT time is really going
Console shows where IT time is going, which requests should be automated next, and where teams are still firefighting so leaders can actually drive leverage.
Enterprise-grade control and visibility
Automation is only useful if it’s safe. Console gives you full auditability, approvals, and rollback so you can automate aggressively without creating new risk.
Full observability
See why an agent made a decision, what signals it used, and what it did in real time.
Audit-ready logs
Every request, approval, and change is recorded for security and compliance.
Human-in-the-loop
When automation isn’t appropriate, Console hands it to a human with full context.
Enterprise-grade control and visibility
Automation is only useful if it’s safe. Console gives you full auditability, approvals, and rollback so you can automate aggressively without creating new risk.
Full observability
See why an agent made a decision, what signals it used, and what it did in real time.
Audit-ready logs
Every request, approval, and change is recorded for security and compliance.
Human-in-the-loop
When automation isn’t appropriate, Console hands it to a human with full context.
Enterprise-grade control and visibility
Automation is only useful if it’s safe. Console gives you full auditability, approvals, and rollback so you can automate aggressively without creating new risk.
Full observability
See why an agent made a decision, what signals it used, and what it did in real time.
Audit-ready logs
Every request, approval, and change is recorded for security and compliance.
Human-in-the-loop
When automation isn’t appropriate, Console hands it to a human with full context.
Notes from teams that use Console
"Our auto-resolution rate jumped 4x after switching to Console. And that’s still growing."
Lovejit Mundi
Head of IT, Scale AI
"Our CSAT jumped from 84% to 94% after launching Console because people got what they needed instantly."
Seth Steward
VP of IT, Bloomerang
"There were 3-4 hours of the day just doing access requests. With Console, entire days are given back to me."
Tory Harmon
IT Support Engineer
“We were worried our infra wasn't ready for Console, but we pushed ahead, and now we're over 50% deflection.”
Piru Chheang
Head of IT, Zip
*Real Customer Data
Notes from teams that use Console
"Our auto-resolution rate jumped 4x after switching to Console. And that’s still growing."
Lovejit Mundi
Head of IT, Scale AI
"Our CSAT jumped from 84% to 94% after launching Console because people got what they needed instantly."
Seth Steward
VP of IT, Bloomerang
"There were 3-4 hours of the day just doing access requests. With Console, entire days are given back to me."
Tory Harmon
IT Support Engineer
“We were worried our infra wasn't ready for Console, but we pushed ahead, and now we're over 50% deflection.”
Piru Chheang
Head of IT, Zip
Notes from teams that use Console
"Our auto-resolution rate jumped 4x after switching to Console. And that’s still growing."
Lovejit Mundi
Head of IT, Scale AI
"Our CSAT jumped from 84% to 94% after launching Console because people got what they needed instantly."
Seth Steward
VP of IT, Bloomerang
"There were 3-4 hours of the day just doing access requests. With Console, entire days are given back to me."
Tory Harmon
IT Support Engineer
“We were worried our infra wasn't ready for Console, but we pushed ahead, and now we're over 50% deflection.”
Piru Chheang
Head of IT, Zip
*Real Customer Data
TIMELINE
Demo to production in 3 weeks or less
Week 1
Week 2
Week 3
Onboard with your dedicated engineer
Connect to all of your apps in 30 minutes
Import Playbooks from our template library
Set up custom access policies
Link your existing knowledge base
Deeply integrate Console
Create custom Playbooks
Collect insights using our reporting platform
Snippets suggests additions to your knowledge base
Ask why you didn't switch sooner
Over 50% of tickets auto-resolved
Near-instant responses for end users
IT freed up for strategic projects
TIMELINE
Demo to production in 3 weeks or less
Onboard with your dedicated engineer
Connect to all of your apps in 30 minutes
Import Playbooks from our template library
Set up custom access policies
Link your existing knowledge base
Week 1
Deeply integrate Console
Create custom Playbooks
Collect insights using our reporting platform
Snippets suggests additions to your knowledge base
Week 2
Ask why you didn't switch sooner
Over 50% of tickets auto-resolved
Near-instant responses for end users
IT team freed up for larger projects
Week 3
TIMELINE
Demo to production in
3 weeks or less
Week 1
Week 2
Week 3
Onboard with your dedicated engineer
Connect to all of your apps in 30 minutes
Import Playbooks from our template library
Set up custom access policies
Link your existing knowledge base
Deeply integrate Console
Create custom Playbooks
Collect insights using our reporting platform
Snippets suggests additions to your knowledge base
Ask why you didn't switch sooner
Over 50% of tickets auto-resolved
Near-instant responses for end users
IT team freed up for larger projects
Frequently asked questions
Frequently asked questions
Frequently asked questions
What types of requests does Console automate?
What types of requests does Console automate?
What types of requests does Console automate?
How does Console decide what can be automated?
How does Console decide what can be automated?
How does Console decide what can be automated?
Can IT teams control what gets automated?
Can IT teams control what gets automated?
Can IT teams control what gets automated?
Does Console replace human support teams?
Does Console replace human support teams?
Does Console replace human support teams?
What happens when automation isn’t the right path?
What happens when automation isn’t the right path?
What happens when automation isn’t the right path?