Introducing Console MCP

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Introducing Console MCP

Read the blog

Book a Demo

Introducing Console MCP

Read the blog

What an ITSM should be

Automate 75%+ of service requests, continuously enforce access governance, and effortlessly manage asset and business data with context-aware agents.

Deployed company wide at

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Assistant

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Intelligent Ticketing

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Workflow Automation

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Access Governance

Asset Management

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Assistant

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Intelligent Ticketing

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Workflow Automation

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Access Governance

Asset Management

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Assistant

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Intelligent Ticketing

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Workflow Automation

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Access Governance

Asset Management

INTEGRATIONS

Automate anything with an API

Prompt Assistant to build an integration. Console will research the API docs and build the connector with no code or engineering resources required.

Explore integrations

How Cursor's IT Team of Four Runs Like a Team of Forty

“If you're not looking at a tool like Console, you're making a big mistake.”

Danny Macias

Head of IT

“If you're not looking at a tool like Console, you're making a big mistake.”

Danny Macias

Head of IT

“If you're not looking at a tool like Console, you're making a big mistake.”

Danny Macias

Head of IT

Key findings

4:750

IT to Employee Ratio

4

teams using Console

30+

Playbooks

Automateover75%ofyourrequestsinnaturallanguage

Built for every team

that runs on tickets, access, and answers

From onboarding to access reviews to vendor requests, Console handles the operational work that keeps teams moving — across functions, not just inside one.

Legal

RevOps

Security

Finance

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Employee Onboarding

Automate account creation across Okta, Google Workspace, M365, Slack, and Teams. Add new hires to the right groups, provision access, assign devices, and send welcome materials, all triggered by a request or HRIS event.

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Employee Offboarding

Suspend accounts, revoke app access, reclaim licenses, transfer Google Drive files, delegate calendars/inboxes to managers, lock devices, and freeze cards, driven by termination events from your HRIS.

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App Access Requests

Self-service access to SaaS apps with policy-based approvals and time-bound access that auto-revokes at expiry. Works across Okta, Entra, GitHub, Salesforce, AWS, and more.

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Password & MFA Resets

Reset Okta, Google, and Microsoft passwords or MFA factors after identity verification. Handles account unlocks and session revocation.

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Device Lockout Recovery

Retrieve FileVault (Jamf/Iru) or BitLocker (Intune) recovery keys for users locked out of their laptops, with identity challenge before disclosure.

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Hardware Requests & Assignment

Order laptops, monitors, peripherals through CDW or internal catalogs. Track assignment, log repairs, manage replacements and returns.

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Group Membership Management

Add/remove users from Google Groups, Okta groups, Slack usergroups, M365/Entra groups, and Teams. Includes scheduled cleanup of inactive groups.

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Slack/Teams Channel Operations

Create channels, invite guests to shared channels, manage usergroups, and run incident war rooms.

Legal

RevOps

Security

Finance

Learn more

Employee Onboarding

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Employee Offboarding

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App Access Requests

Self-service access to SaaS apps with policy-based approvals and time-bound access that auto-revokes at expiry. Works across Okta, Entra, GitHub, Salesforce, AWS, and more.

Learn more

Password & MFA Resets

Reset Okta, Google, and Microsoft passwords or MFA factors after identity verification. Handles account unlocks and session revocation.

Learn more

Device Lockout Recovery

Retrieve FileVault (Jamf/Iru) or BitLocker (Intune) recovery keys for users locked out of their laptops, with identity challenge before disclosure.

Learn more

Hardware Requests & Assignment

Order laptops, monitors, peripherals through CDW or internal catalogs. Track assignment, log repairs, manage replacements and returns.

Learn more

Group Membership Management

Add/remove users from Google Groups, Okta groups, Slack usergroups, M365/Entra groups, and Teams. Includes scheduled cleanup of inactive groups.

Learn more

Slack/Teams Channel Operations

Create channels, invite guests to shared channels, manage usergroups, and run incident war rooms.

Legal

RevOps

Security

Finance

Learn more

Employee Onboarding

Learn more

Employee Offboarding

Learn more

App Access Requests

Self-service access to SaaS apps with policy-based approvals and time-bound access that auto-revokes at expiry. Works across Okta, Entra, GitHub, Salesforce, AWS, and more.

Learn more

Password & MFA Resets

Reset Okta, Google, and Microsoft passwords or MFA factors after identity verification. Handles account unlocks and session revocation.

Learn more

Device Lockout Recovery

Retrieve FileVault (Jamf/Iru) or BitLocker (Intune) recovery keys for users locked out of their laptops, with identity challenge before disclosure.

Learn more

Hardware Requests & Assignment

Order laptops, monitors, peripherals through CDW or internal catalogs. Track assignment, log repairs, manage replacements and returns.

Learn more

Group Membership Management

Add/remove users from Google Groups, Okta groups, Slack usergroups, M365/Entra groups, and Teams. Includes scheduled cleanup of inactive groups.

Learn more

Slack/Teams Channel Operations

Create channels, invite guests to shared channels, manage usergroups, and run incident war rooms.

Console is a modular platform built on a Context Graph

Run your entire IT operation on a single platform or bring your own systems. Console brings everything together in a single pane of glass.

SURFACE MODULES

Intelligent Ticketing

AI-powered inbox

Intelligent Ticketing

AI-powered inbox

Workflow Automation

Natural language Playbooks

Workflow Automation

Natural language Playbooks

Access Management

Identity & access governance

Access Management

Identity & access governance

Asset Management

Real-time asset tracking

Asset Management

Real-time asset tracking

AI LAYER

Assistant

Conversational interface

Assistant

Conversational interface

Background Agents

Scanning for gaps and improvement opportunities

Background Agents

Scanning for gaps and improvement opportunities

Integrations layer

Connects to anything

FOUNDATION

Knows your environment

Context Graph

Every user, system, policy, and ticket — connected.

Console gives IT teams agency to focus on strategic work

The force multiplier that allows 5 people to do the work of 50.

The force multiplier for IT so 5 people

can do the work of 50.

“Our auto-resolution rate jumped 4x after switching to Console.”

Lovejit Mundi

Head of IT

“Our auto-resolution rate jumped 4x after switching to Console.”

Lovejit Mundi

Head of IT

“Our auto-resolution rate jumped 4x after switching to Console.”

Lovejit Mundi

Head of IT

"Our CSAT jumped from 84% to 94% after launching Console.”

Seth Steward

VP of IT

"Our CSAT jumped from 84% to 94% after launching Console.”

Seth Steward

VP of IT

"Our CSAT jumped from 84% to 94% after launching Console.”

Seth Steward

VP of IT

“Console is already solving 75% of requests autonomously.”

Samuel Williams

Head of IT

“Console is already solving 75% of requests autonomously.”

Samuel Williams

Head of IT

“Console is already solving 75% of requests autonomously.”

Samuel Williams

Head of IT

See Console's 600+ integrations

Explore all

SECURITY

Multi-layered, enterprise-grade security

Designed to meet rigorous security requirements with end-to-end encryption.
Seamlessly integrates with SSO providers and existing IAM policies.

Deterministic approvals

For sensitive actions, with routing to managers, groups, or specific approvers

Deterministic approvals

For sensitive actions, with routing to managers, groups, or specific approvers

Step-up MFA

To verify requester identity before high-risk actions are executed

Step-up MFA

To verify requester identity before high-risk actions are executed

Secure by default

With self-scoped access and least-privilege permissions

Secure by default

With self-scoped access and least-privilege permissions

Custom RBAC

With granular workspace roles and visibility controls

Custom RBAC

With granular workspace roles and visibility controls

Seamless SSO & SCIM

For secure, frictionless access to Console

Seamless SSO & SCIM

For secure, frictionless access to Console

Comprehensive audit logs

Native OCSF formatting for SIEM ingestion

Comprehensive audit logs

Native OCSF formatting for SIEM ingestion

HIPAA and SOC 2 Type II attested

Leading industry standard compliant

HIPAA and SOC 2 Type II attested

Leading industry standard compliant

GDPR

General Data Protection Regulation: EU

GDPR

General Data Protection Regulation: EU

TIMELINE

Demo to production in 3 phases

Phase 1

Phase 2

Phase 3

Onboard with your dedicated engineer

Connect to all of your apps in 30 minutes
Import Playbooks from our template library
Set up custom access policies
Link your existing knowledge base

Deeply integrate Console

Create custom Playbooks
Collect insights using our reporting platform
Snippets suggests additions to your knowledge base

Ask why you didn't switch sooner

Over 50% of tickets auto-resolved
Near-instant responses for end users
IT freed up for strategic projects

TIMELINE

Demo to production in 3 phases

Phase 1

Phase 2

Phase 3

Onboard with your dedicated engineer

Connect to all of your apps in 30 minutes
Import Playbooks from our template library
Set up custom access policies
Link your existing knowledge base

Deeply integrate Console

Create custom Playbooks
Collect insights using our reporting platform
Snippets suggests additions to your knowledge base

Ask why you didn't switch sooner

Over 50% of tickets auto-resolved
Near-instant responses for end users
IT team freed up for larger projects

TIMELINE

Demo to production in 3 phases

Onboard with your dedicated engineer

Connect to all of your apps in 30 minutes
Import Playbooks from our template library
Set up custom access policies
Link your existing knowledge base

Phase 1

Deeply integrate Console

Create custom Playbooks
Collect insights using our reporting platform
Snippets suggests additions to your knowledge base

Phase 2

Ask why you didn't switch sooner

Over 50% of tickets auto-resolved
Near-instant responses for end users
IT team freed up for larger projects

Phase 3

All systems operational

Product

Solutions

Customers

Resources

Company

Compare

Console vs. Moveworks

Console vs. ServiceNow

Console vs. Freshservice

Console vs. Jira

All systems operational

Product

Solutions

Customers

Resources

Company

Compare

Console vs. Moveworks

Console vs. ServiceNow

Console vs. Freshservice

Console vs. Jira

All systems operational

Product

Solutions

Customers

Resources

Company

Compare

Console vs. Moveworks

Console vs. ServiceNow

Console vs. Freshservice

Console vs. Jira