Your best people shouldn't be

resetting passwords

resetting passwords

Console resolves IT requests by understanding company-specific processes & policies just like someone on your team.

Console resolves IT requests by understanding company-specific processes & policies just like someone on your team.

Deployed company-wide at

Deployed company-wide at

Deployed company-wide at

Decorative Element

Notes from teams that use Console

Notes from teams that use Console

Notes from teams that use Console

“Our auto-resolution rate jumped 4x after switching to Console.”

Lovejit Mundi

Head of IT

“Our auto-resolution rate jumped 4x after switching to Console.”

Lovejit Mundi

Head of IT

“Our auto-resolution rate jumped 4x after switching to Console.”

Lovejit Mundi

Head of IT

"Our CSAT jumped from 84% to 94% after launching Console.”

Seth Steward

VP of IT

"Our CSAT jumped from 84% to 94% after launching Console.”

Seth Steward

VP of IT

"Our CSAT jumped from 84% to 94% after launching Console.”

Seth Steward

VP of IT

“With Console, entire days are given back to me and the team."

Tory Harmon

IT Support Engineer

“With Console, entire days are given back to me and the team."

Tory Harmon

IT Support Engineer

“With Console, entire days are given back to me and the team."

Tory Harmon

IT Support Engineer

Resolve requests autonomously

Auto-resolve repetitive IT requests.

Using natural language, not code.

Auto-resolve repetitive IT requests. Using natural language, not code.

Auto-resolve repetitive IT requests. Using natural language, not code.

Playbooks

Write or upload step-by-step instructions for how requests should be actioned, just like you’d explain it to a teammate.

Access Policies

Self-serve app access via Slack.
Console runs the approvals, applies the controls, and closes the loop instantly.

Knowledge Base

Console knows what’s in your docs and brings back only the parts that matter.

Knowledge Base

Keeping Our Data Safe

How to Handle Company Information

Managing Your Passwords and Access

What to Do If Something Goes Wrong

Security Training - What You Need to Know

51 More Docs

Knowledge Base

Email Signature Setup Guide

Backing Up Your Files to Cloud Storage

Audio and Video Call Troubleshooting

Remote Desktop Access Guide

Installing Browser Extensions Safely

27 More Docs

Knowledge Base

Network Security

VPN Setup Guide

Accessing the VPN when overseas

Hardware Troubleshooting

Updating to the latest OS X

47 More Docs

Knowledge Base

Account Security

Setting Up Two-Factor Authentication

Reporting Suspicious Emails and Phishing

Office Information - San Francisco

Printer Access and Troubleshooting

63 More Docs

Knowledge Base

Payroll and Paychecks

Accessing your Pay Stubs

Benefits and Time Off

Health Benefits Overview

Requesting Vacation Days

23 More Docs

Console

Zendesk

Google Drive

Notion

Confluence

Knowledge Base

Keeping Our Data Safe

How to Handle Company Information

Managing Your Passwords and Access

What to Do If Something Goes Wrong

Security Training - What You Need to Know

51 More Docs

Knowledge Base

Email Signature Setup Guide

Backing Up Your Files to Cloud Storage

Audio and Video Call Troubleshooting

Remote Desktop Access Guide

Installing Browser Extensions Safely

27 More Docs

Knowledge Base

Network Security

VPN Setup Guide

Accessing the VPN when overseas

Hardware Troubleshooting

Updating to the latest OS X

47 More Docs

Knowledge Base

Account Security

Setting Up Two-Factor Authentication

Reporting Suspicious Emails and Phishing

Office Information - San Francisco

Printer Access and Troubleshooting

63 More Docs

Knowledge Base

Payroll and Paychecks

Accessing your Pay Stubs

Benefits and Time Off

Health Benefits Overview

Requesting Vacation Days

23 More Docs

Console

Zendesk

Google Drive

Notion

Confluence

Consoleauto-resolvesover50%ofsupportrequestsbeforetheyreachahuman.
Consoleauto-resolvesover50%ofsupportrequestsbeforetheyreachahuman.
Consoleauto-resolvesover50%ofsupportrequestsbeforetheyreachahuman.

For the rest

an Assistant that keeps you in the loop and helps you resolve requests faster.

INBOX

Replace bloated ITSM tools with an inbox built for speed

Replace bloated ITSM tools with an inbox built for speed

Console Inbox

CHAT

Ask an AI Assistant to dive deeper into requests or take actions on demand

Ask an AI Assistant to dive deeper into requests or take actions on demand

TIMELINE

Demo to production in 3 weeks or less

Week 1

Week 2

Week 3

Onboard with your dedicated engineer

  • Connect to all of your apps in 30 minutes

  • Import Playbooks from our template library

  • Set up custom access policies

  • Link your existing knowledge base

Deeply integrate Console

  • Create custom Playbooks

  • Collect insights using our reporting platform

  • Snippets suggests additions to your knowledge base

Ask why you didn't switch sooner

  • Over 50% of tickets auto-resolved

  • Near-instant responses for end users

  • IT freed up for strategic projects

TIMELINE

Demo to production in
3 weeks or less

Week 1

Week 2

Week 3

Onboard with your dedicated engineer

  • Connect to all of your apps in 30 minutes

  • Import Playbooks from our template library

  • Set up custom access policies

  • Link your existing knowledge base

Deeply integrate Console

  • Create custom Playbooks

  • Collect insights using our reporting platform

  • Snippets suggests additions to your knowledge base

Ask why you didn't switch sooner

  • Over 50% of tickets auto-resolved

  • Near-instant responses for end users

  • IT team freed up for larger projects

TIMELINE

Demo to production in 3 weeks or less

Onboard with your dedicated engineer

  • Connect to all of your apps in 30 minutes

  • Import Playbooks from our template library

  • Set up custom access policies

  • Link your existing knowledge base

Week 1

Deeply integrate Console

  • Create custom Playbooks

  • Collect insights using our reporting platform

  • Snippets suggests additions to your knowledge base

Week 2

Ask why you didn't switch sooner

  • Over 50% of tickets auto-resolved

  • Near-instant responses for end users

  • IT team freed up for larger projects

Week 3

INTEGRATIONS

Unlock hundreds of prebuilt actions with native integrations.

Unlock hundreds of prebuilt actions with native integrations.

Unlock hundreds of prebuilt actions with native integrations.

SECURITY

Designed to keep your data safe

Designed to keep your data safe

Designed to keep your data safe

Designed to meet rigorous security requirements with end-to-end encryption. Seamlessly integrates with SSO providers and existing IAM policies.

SOC 2

HIPAA

GDPR