Introducing Console MCP

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Introducing Console MCP

Read the blog

Book a Demo

Introducing Console MCP

Read the blog

SOLUTIONS · HR

Improve the employee experience with Console

Console connects your HRIS, identity, and device systems so HR and IT can start moving together.

Deployed company wide at

Your best people shouldn't be managing requests

Console is a service management platform built for the AI-era that understands your entire organization, auto-resolves issues, and lets teams focus on work that matters.

Requests

Employee requests, events, and scheduled jobs trigger Playbooks

Agents

Agents resolve the task across identity, devices, and apps, knowing when to act and when to escalate

Visibility

Console logs every request, approval and change made by both agents and humans.

Requests

Employee requests, events, and scheduled jobs trigger Playbooks

Agents

Agents resolve the task across identity, devices, and apps, knowing when to act and when to escalate

Visibility

Console logs every request, approval and change made by both agents and humans.

Requests

Employee requests, events, and scheduled jobs trigger Playbooks

Agents

Agents resolve the task across identity, devices, and apps, knowing when to act and when to escalate

Visibility

Console logs every request, approval and change made by both agents and humans.

Console automates simple PTO requests and complex onboarding and offboarding flows

Console integrates with all of your HR systems and understands your company to automate HR-related tasks and help HR teams create an unparalleled employee experience.

Employee Onboarding

Automate the end-to-end onboarding flow: provision accounts in Okta, Google, M365, and Slack; add to the right groups; assign devices; and send welcome messages.

Employee Onboarding

Automate the end-to-end onboarding flow: provision accounts in Okta, Google, M365, and Slack; add to the right groups; assign devices; and send welcome messages.

Employee Offboarding

Deactivate accounts across Okta, Google, and M365, revoke access, wipe devices via Jamf or Intune, transfer Drive files, and remove from groups and channels, all from a single request or HRIS event.

Employee Offboarding

Deactivate accounts across Okta, Google, and M365, revoke access, wipe devices via Jamf or Intune, transfer Drive files, and remove from groups and channels, all from a single request or HRIS event.

Time Off & Leave Requests

Employees request PTO through Console, which files it in Workday, HiBob, Rippling, or UKG on their behalf. Console can also look up balances and eligible absence types.

Time Off & Leave Requests

Employees request PTO through Console, which files it in Workday, HiBob, Rippling, or UKG on their behalf. Console can also look up balances and eligible absence types.

HR Policy & Benefits Q&A

Console answers employee questions about parental leave, PTO accrual, remote work policy, bereavement leave, and other handbook topics by pulling from your synced knowledge base.

HR Policy & Benefits Q&A

Console answers employee questions about parental leave, PTO accrual, remote work policy, bereavement leave, and other handbook topics by pulling from your synced knowledge base.

Employee Data Updates

Update home addresses, managers, departments, and contact info in your HRIS (Workday, HiBob, Rippling) through conversational requests, no need for employees to navigate complex HRIS portals.

Employee Data Updates

Update home addresses, managers, departments, and contact info in your HRIS (Workday, HiBob, Rippling) through conversational requests, no need for employees to navigate complex HRIS portals.

Role & Manager Changes

Handle internal transfers, reporting line changes, and promotions by updating the manager in HiBob or executing job changes in Workday, including downstream group and access adjustments.

Role & Manager Changes

Handle internal transfers, reporting line changes, and promotions by updating the manager in HiBob or executing job changes in Workday, including downstream group and access adjustments.

Compensation Requests

Automate the submission, approval, and processing of employee pay or salary adjustments through HR systems.

Compensation Requests

Automate the submission, approval, and processing of employee pay or salary adjustments through HR systems.

Employment Verification

Quickly generate and deliver proof-of-employment letters or confirmations in response to internal or third-party requests.

Employment Verification

Quickly generate and deliver proof-of-employment letters or confirmations in response to internal or third-party requests.

Performance & Feedback Routing

Direct performance reviews, feedback submissions, and related HR inputs to the appropriate managers or systems for action.

Performance & Feedback Routing

Direct performance reviews, feedback submissions, and related HR inputs to the appropriate managers or systems for action.

Insights & Reporting

Weekly reports on team updates, new hire announcements, policy and benefit reminders.

Insights & Reporting

Weekly reports on team updates, new hire announcements, policy and benefit reminders.

Learning & Compliance Training

Assign and track required training, from security awareness to role-specific certifications. Console pushes assignments to your LMS, reminds in Slack or Teams, and escalates overdue completions to managers.

Learning & Compliance Training

Internal Mobility & Referrals

Handle internal job applications, referral submissions, and interview scheduling. Console routes referrals into Greenhouse or Ashby, notifies the hiring team, and keeps referrers updated on candidate status.

Internal Mobility & Referrals

INTEGRATIONS

Just-in-time integrations with anything that has an API

Prompt the Assistant to build a connection. Console will research the API docs and build the connection with no code or engineering resources required.

Ask Assistant

Assistant is the AI agent built for Tier 2 work

Assistant is the AI agent built for Tier 2 work. Tell it what to build, ask what's missing, let it surface insights, and delegate requests directly from your Console workspace.