Introducing Playbook Library

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Introducing Playbook Library

Explore Use Cases

Book a demo

Introducing Playbook Library

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“We would go down fighting for Console at this point.”

“We would go down fighting for Console at this point.”

Lovejit Mundi

Lovejit Mundi

,

Head of IT

Head of IT

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“I cannot tell you the level of stress that came out of my body the minute I saw Console”

“I cannot tell you the level of stress that came out of my body the minute I saw Console”

“I cannot tell you the level of stress that came out of my body the minute I saw Console”

Danny Macias

Danny Macias

Head of IT

Head of IT

Learn more

Danny Macias

Head of IT

Learn more

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How Gamma went from tribal knowledge to a system that scales

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How Gamma went from tribal knowledge to a system that scales

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How Spring Health is Using AI to Power an IT Transformation

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How Spring Health is Using AI to Power an IT Transformation

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How Synthesia Hit 75% Auto-Resolution and Turned a Support Team Into Engineers with Console

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How Synthesia Hit 75% Auto-Resolution and Turned a Support Team Into Engineers with Console

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"Console truly blew us away by showing us what the future looked like, and they've been fulfilling those promises since we started."

"Console truly blew us away by showing us what the future looked like, and they've been fulfilling those promises since we started."

"Console truly blew us away by showing us what the future looked like, and they've been fulfilling those promises since we started."

Ben Porter

Ben Porter

Learn more

Ben Porter

Learn more

Deployed company wide at

Customers

See how leading teams are using Console

See how leading teams are using Console

See how leading teams are using Console

Console AI handles support while I build a team of IT Engineers to architect Cursor’s AI-native tech stack.

Danny Macias

Head of IT

Rip out Console, and you're left with inferior products. It's deeply tuned to how help desks actually work.

Lalena Boetto

Sr. Dir. of Corporate Eng.

AI is not coming for IT support jobs. It's enabling the people in those roles to actually grow.

Sam Williams

Head of IT

Our IT backlog is going down for the first time in three years. Everybody's doing high-value things now.

Ben Porter

Director of IT

Console frees up time, and we use that time to make Console even better. It compounds.

Lovejit Mundi

Head of IT

We trust Console while we're sound asleep.

Dennis Vu

Head of IT

Using Console Assistant, I created a complete workflow in seconds just by typing in requirements. This saved me a significant amount of time and allowed me to focus on other important initiatives instead of coding.

Danny Nguyen

RideAlso

We were worried our infra wasn't ready for Console, but we pushed ahead, and now we're over 50% deflection.

Piru Chheang

Head of IT

Instead of waiting 24 hours for someone to respond to a ticket, employees get access within a minute

Wyatt Walter

Spring Health

Our CSAT jumped from 84% to 94% after launching Console because people got what they needed instantly.

Seth Steward

VP of IT

Our IT team insisted we buy Console because it actually delivered on its promise, resolving employee requests end-to-end instead of creating more work.

Minna Song

CEO

Console AI handles support while I build a team of IT Engineers to architect Cursor’s AI-native tech stack.

Danny Macias

Head of IT

Rip out Console, and you're left with inferior products. It's deeply tuned to how help desks actually work.

Lalena Boetto

Sr. Dir. of Corporate Eng.

AI is not coming for IT support jobs. It's enabling the people in those roles to actually grow.

Sam Williams

Head of IT

Our IT backlog is going down for the first time in three years. Everybody's doing high-value things now.

Ben Porter

Director of IT

Console frees up time, and we use that time to make Console even better. It compounds.

Lovejit Mundi

Head of IT

We trust Console while we're sound asleep.

Dennis Vu

Head of IT

Using Console Assistant, I created a complete workflow in seconds just by typing in requirements. This saved me a significant amount of time and allowed me to focus on other important initiatives instead of coding.

Danny Nguyen

RideAlso

We were worried our infra wasn't ready for Console, but we pushed ahead, and now we're over 50% deflection.

Piru Chheang

Head of IT

Instead of waiting 24 hours for someone to respond to a ticket, employees get access within a minute

Wyatt Walter

Spring Health

Our CSAT jumped from 84% to 94% after launching Console because people got what they needed instantly.

Seth Steward

VP of IT

Our IT team insisted we buy Console because it actually delivered on its promise, resolving employee requests end-to-end instead of creating more work.

Minna Song

CEO

Console AI handles support while I build a team of IT Engineers to architect Cursor’s AI-native tech stack.

Danny Macias

Head of IT

Rip out Console, and you're left with inferior products. It's deeply tuned to how help desks actually work.

Lalena Boetto

Sr. Dir. of Corporate Eng.

AI is not coming for IT support jobs. It's enabling the people in those roles to actually grow.

Sam Williams

Head of IT

Our IT backlog is going down for the first time in three years. Everybody's doing high-value things now.

Ben Porter

Director of IT

Console frees up time, and we use that time to make Console even better. It compounds.

Lovejit Mundi

Head of IT

We trust Console while we're sound asleep.

Dennis Vu

Head of IT

Using Console Assistant, I created a complete workflow in seconds just by typing in requirements. This saved me a significant amount of time and allowed me to focus on other important initiatives instead of coding.

Danny Nguyen

RideAlso

We were worried our infra wasn't ready for Console, but we pushed ahead, and now we're over 50% deflection.

Piru Chheang

Head of IT

Instead of waiting 24 hours for someone to respond to a ticket, employees get access within a minute

Wyatt Walter

Spring Health

Our CSAT jumped from 84% to 94% after launching Console because people got what they needed instantly.

Seth Steward

VP of IT

Our IT team insisted we buy Console because it actually delivered on its promise, resolving employee requests end-to-end instead of creating more work.

Minna Song

CEO

Console AI handles support while I build a team of IT Engineers to architect Cursor’s AI-native tech stack.

Danny Macias

Head of IT

Rip out Console, and you're left with inferior products. It's deeply tuned to how help desks actually work.

Lalena Boetto

Sr. Dir. of Corporate Eng.

AI is not coming for IT support jobs. It's enabling the people in those roles to actually grow.

Sam Williams

Head of IT

Our IT backlog is going down for the first time in three years. Everybody's doing high-value things now.

Ben Porter

Director of IT

Console frees up time, and we use that time to make Console even better. It compounds.

Lovejit Mundi

Head of IT

We trust Console while we're sound asleep.

Dennis Vu

Head of IT

Using Console Assistant, I created a complete workflow in seconds just by typing in requirements. This saved me a significant amount of time and allowed me to focus on other important initiatives instead of coding.

Danny Nguyen

RideAlso

We were worried our infra wasn't ready for Console, but we pushed ahead, and now we're over 50% deflection.

Piru Chheang

Head of IT

Instead of waiting 24 hours for someone to respond to a ticket, employees get access within a minute

Wyatt Walter

Spring Health

Our CSAT jumped from 84% to 94% after launching Console because people got what they needed instantly.

Seth Steward

VP of IT

Our IT team insisted we buy Console because it actually delivered on its promise, resolving employee requests end-to-end instead of creating more work.

Minna Song

CEO

Console AI handles support while I build a team of IT Engineers to architect Cursor’s AI-native tech stack.

Danny Macias

Head of IT

Rip out Console, and you're left with inferior products. It's deeply tuned to how help desks actually work.

Lalena Boetto

Sr. Dir. of Corporate Eng.

AI is not coming for IT support jobs. It's enabling the people in those roles to actually grow.

Sam Williams

Head of IT

Our IT backlog is going down for the first time in three years. Everybody's doing high-value things now.

Ben Porter

Director of IT

Console frees up time, and we use that time to make Console even better. It compounds.

Lovejit Mundi

Head of IT

We trust Console while we're sound asleep.

Dennis Vu

Head of IT

Using Console Assistant, I created a complete workflow in seconds just by typing in requirements. This saved me a significant amount of time and allowed me to focus on other important initiatives instead of coding.

Danny Nguyen

RideAlso

We were worried our infra wasn't ready for Console, but we pushed ahead, and now we're over 50% deflection.

Piru Chheang

Head of IT

Instead of waiting 24 hours for someone to respond to a ticket, employees get access within a minute

Wyatt Walter

Spring Health

Our CSAT jumped from 84% to 94% after launching Console because people got what they needed instantly.

Seth Steward

VP of IT

Our IT team insisted we buy Console because it actually delivered on its promise, resolving employee requests end-to-end instead of creating more work.

Minna Song

CEO

Console AI handles support while I build a team of IT Engineers to architect Cursor’s AI-native tech stack.

Danny Macias

Head of IT

Rip out Console, and you're left with inferior products. It's deeply tuned to how help desks actually work.

Lalena Boetto

Sr. Dir. of Corporate Eng.

AI is not coming for IT support jobs. It's enabling the people in those roles to actually grow.

Sam Williams

Head of IT

Our IT backlog is going down for the first time in three years. Everybody's doing high-value things now.

Ben Porter

Director of IT

Console frees up time, and we use that time to make Console even better. It compounds.

Lovejit Mundi

Head of IT

We trust Console while we're sound asleep.

Dennis Vu

Head of IT

Using Console Assistant, I created a complete workflow in seconds just by typing in requirements. This saved me a significant amount of time and allowed me to focus on other important initiatives instead of coding.

Danny Nguyen

RideAlso

We were worried our infra wasn't ready for Console, but we pushed ahead, and now we're over 50% deflection.

Piru Chheang

Head of IT

Instead of waiting 24 hours for someone to respond to a ticket, employees get access within a minute

Wyatt Walter

Spring Health

Our CSAT jumped from 84% to 94% after launching Console because people got what they needed instantly.

Seth Steward

VP of IT

Our IT team insisted we buy Console because it actually delivered on its promise, resolving employee requests end-to-end instead of creating more work.

Minna Song

CEO

Your IT team could run like this too

Your IT team could run like this too