AGENTIC SUPPORT

Resolve requests before they become tickets

Console resolves up to 87% of employee requests and system issues automatically so your team can focus on automation, reliability, and scale instead of tickets.

Deployed company wide at

Employees ask. Console takes action. IT stays in control.

Employees message IT in Slack or Teams. Console understands the request, runs the right workflow, updates every system involved, and resolves it.

Knowledge base questions

App access requests

Multi-step workflows

Connect securely to your internal docs and console answers automatically.

Knowledge base questions

App access requests

Multi-step workflows

Console answers instantly from your internal docs and no ticket gets created.

Knowledge base questions

App access requests

Multi-step workflows

Console answers instantly from your internal docs and no ticket gets created.

Built for automation that actually works in production

Natural language playbooks

Reasoning driving workflows

Built-in integrations

Self-learning system

Natural language playbooks

Employees make requests to Console in natural language. IT defines policies, approvals, and workflows the same way.

Reasoning driving workflows

Employees make requests to Console in natural language. IT defines policies, approvals, and workflows the same way.

Built-in integrations

Console connects directly to Okta, MDM, Jira, Slack, Google Workspace, Confluence and more so work actually gets done.

Self-learning system

Every interaction improves routing and automation without new configuration.

Know where IT time is really going

Console shows where IT time is going, which requests should be automated next, and where teams are still firefighting so leaders can actually drive leverage.

Enterprise-grade control and visibility

Automation is only useful if it’s safe. Console gives you full auditability, approvals, and rollback so you can automate aggressively without creating new risk.

Full observability

See why an agent made a decision, what signals it used, and what it did in real time.

Audit-ready logs

Every request, approval, and change is recorded for security and compliance.

Human-in-the-loop

When automation isn’t appropriate, Console hands it to a human with full context.

Enterprise-grade control and visibility

Automation is only useful if it’s safe. Console gives you full auditability, approvals, and rollback so you can automate aggressively without creating new risk.

Full observability

See why an agent made a decision, what signals it used, and what it did in real time.

Audit-ready logs

Every request, approval, and change is recorded for security and compliance.

Human-in-the-loop

When automation isn’t appropriate, Console hands it to a human with full context.

Enterprise-grade control and visibility

Automation is only useful if it’s safe. Console gives you full auditability, approvals, and rollback so you can automate aggressively without creating new risk.

Full observability

See why an agent made a decision, what signals it used, and what it did in real time.

Audit-ready logs

Every request, approval, and change is recorded for security and compliance.

Human-in-the-loop

When automation isn’t appropriate, Console hands it to a human with full context.

Console gives IT teams agency to focus on strategic work

The force multiplier that allows 5 people to do the work of 50.

“If you're not looking at a tool like Console, you're making a big mistake.”

Danny Macias

Head of IT

“If you're not looking at a tool like Console, you're making a big mistake.”

Danny Macias

Head of IT

“With Console, entire days are given back to me and the team."

Tory Harmon

IT Support Engineer

“With Console, entire days are given back to me and the team."

Tory Harmon

IT Support Engineer

“Console is already solving 75% of requests autonomously.”

Samuel Williams

Head of IT

“Console is already solving 75% of requests autonomously.”

Samuel Williams

Head of IT

TIMELINE

Demo to production in 3 phases

Phase 1

Phase 2

Phase 3

Onboard with your dedicated engineer

Connect to all of your apps in 30 minutes
Import Playbooks from our template library
Set up custom access policies
Link your existing knowledge base

Deeply integrate Console

Create custom Playbooks
Collect insights using our reporting platform
Snippets suggests additions to your knowledge base

Ask why you didn't switch sooner

Over 50% of tickets auto-resolved
Near-instant responses for end users
IT freed up for strategic projects

TIMELINE

Demo to production in 3 phases

Onboard with your dedicated engineer

Connect to all of your apps in 30 minutes
Import Playbooks from our template library
Set up custom access policies
Link your existing knowledge base

Phase 1

Deeply integrate Console

Create custom Playbooks
Collect insights using our reporting platform
Snippets suggests additions to your knowledge base

Phase 2

Ask why you didn't switch sooner

Over 50% of tickets auto-resolved
Near-instant responses for end users
IT team freed up for larger projects

Phase 3

TIMELINE

Demo to production in 3 phases

Phase 1

Phase 2

Phase 3

Onboard with your dedicated engineer

Connect to all of your apps in 30 minutes
Import Playbooks from our template library
Set up custom access policies
Link your existing knowledge base

Deeply integrate Console

Create custom Playbooks
Collect insights using our reporting platform
Snippets suggests additions to your knowledge base

Ask why you didn't switch sooner

Over 50% of tickets auto-resolved
Near-instant responses for end users
IT team freed up for larger projects

Frequently asked questions

What types of requests does Console automate?

How does Console decide what can be automated?

Can IT teams control what gets automated?

Does Console replace human support teams?

What happens when automation isn’t the right path?