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Self service software allows users to complete tasks, find information, or submit requests without direct assistance from a support...

Knowledge base software helps organizations create, organize, and share internal or external documentation. This can include help...

Incident management software helps organizations detect, track, and resolve operational issues that disrupt normal services. These...

Jira is widely used to track engineering work, IT issues, and service requests. Atlassian offers Jira across multiple products, including...