LIVE WEBINAR

Transitioning from Help Desk to IT Engineer

Learn how AI is transforming IT from ticket resolution to system building. Discover how leading teams automate support, build workflows in natural language, and create scalable systems that free IT to focus on higher-impact work.

Tuesday, August 4

09:00 AM

Work email *

Neal Chandra

Founder & CTO

Kelly Rupp

Product Lead

What you'll learn

Using Console AI Assistant to Build Instead of Respond

See how IT teams use Console Assistant to automate workflows end-to-end using natural language. Describe what you want to accomplish, and Console builds the logic, integrations, and guardrails needed to execute it.

Using Console AI Assistant to Build Instead of Respond

See how IT teams use Console Assistant to automate workflows end-to-end using natural language. Describe what you want to accomplish, and Console builds the logic, integrations, and guardrails needed to execute it.

Using Console AI Assistant to Build Instead of Respond

See how IT teams use Console Assistant to automate workflows end-to-end using natural language. Describe what you want to accomplish, and Console builds the logic, integrations, and guardrails needed to execute it.

AI-Native ITSM That Creates More Time for Engineering

Learn how Console handles repetitive support work, asks follow-up questions automatically, and turns resolved requests into future automations. The result is less time spent managing tickets and more time spent building systems that scale.

AI-Native ITSM That Creates More Time for Engineering

Learn how Console handles repetitive support work, asks follow-up questions automatically, and turns resolved requests into future automations. The result is less time spent managing tickets and more time spent building systems that scale.

AI-Native ITSM That Creates More Time for Engineering

Learn how Console handles repetitive support work, asks follow-up questions automatically, and turns resolved requests into future automations. The result is less time spent managing tickets and more time spent building systems that scale.

Using Console within the tools you already use

See how IT professionals use the Console MCP in Claude, Cursor, and Codex to automate Tier 1 and Tier 2 workflows, provision access, investigate requests, and execute actions across their tech stack, all through conversation.

Using Console within the tools you already use

See how IT professionals use the Console MCP in Claude, Cursor, and Codex to automate Tier 1 and Tier 2 workflows, provision access, investigate requests, and execute actions across their tech stack, all through conversation.

Using Console within the tools you already use

See how IT professionals use the Console MCP in Claude, Cursor, and Codex to automate Tier 1 and Tier 2 workflows, provision access, investigate requests, and execute actions across their tech stack, all through conversation.

Transitioning from Help Desk to IT Engineer

Transitioning from Help Desk to IT Engineer

Transitioning from Help Desk to IT Engineer

Learn how AI is transforming IT from ticket resolution to system building. Discover how leading teams automate support, build workflows in natural language, and create scalable systems that free IT to focus on higher-impact work.

What you'll learn

What you'll learn

What you'll learn

Using Console AI Assistant to Build Instead of Respond

See how IT teams use Console Assistant to automate workflows end-to-end using natural language. Describe what you want to accomplish, and Console builds the logic, integrations, and guardrails needed to execute it.

Using Console AI Assistant to Build Instead of Respond

See how IT teams use Console Assistant to automate workflows end-to-end using natural language. Describe what you want to accomplish, and Console builds the logic, integrations, and guardrails needed to execute it.

Using Console AI Assistant to Build Instead of Respond

See how IT teams use Console Assistant to automate workflows end-to-end using natural language. Describe what you want to accomplish, and Console builds the logic, integrations, and guardrails needed to execute it.

AI-Native ITSM That Creates More Time for Engineering

Learn how Console handles repetitive support work, asks follow-up questions automatically, and turns resolved requests into future automations. The result is less time spent managing tickets and more time spent building systems that scale.

AI-Native ITSM That Creates More Time for Engineering

Learn how Console handles repetitive support work, asks follow-up questions automatically, and turns resolved requests into future automations. The result is less time spent managing tickets and more time spent building systems that scale.

AI-Native ITSM That Creates More Time for Engineering

Learn how Console handles repetitive support work, asks follow-up questions automatically, and turns resolved requests into future automations. The result is less time spent managing tickets and more time spent building systems that scale.

Using Console within the tools you already use

See how IT professionals use the Console MCP in Claude, Cursor, and Codex to automate Tier 1 and Tier 2 workflows, provision access, investigate requests, and execute actions across their tech stack, all through conversation.

Using Console within the tools you already use

See how IT professionals use the Console MCP in Claude, Cursor, and Codex to automate Tier 1 and Tier 2 workflows, provision access, investigate requests, and execute actions across their tech stack, all through conversation.

Using Console within the tools you already use

See how IT professionals use the Console MCP in Claude, Cursor, and Codex to automate Tier 1 and Tier 2 workflows, provision access, investigate requests, and execute actions across their tech stack, all through conversation.

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