LIVE WEBINAR
Learn how to build stronger Console playbooks for proactive, scheduled, and event-driven IT workflows. Join this webinar to see how teams use Console AI Assistant to create playbooks in natural language, trigger workflows from systems like Okta, and automate employee lifecycle processes for joiners, movers, and leavers.

Clint Guerrero
Forward Deployed Engineer

Kelly Rupp
Product Marketing Manager
July 28th, 2026 · 9:00 - 9:45 AM PT
Building Proactive and Event-Driven Playbooks
Learn how to create playbooks that do more than respond to tickets. We’ll cover non-event-driven playbooks, scheduled workflows, and event-driven playbooks that proactively automate work before it reaches the service desk.
Triggering Workflows from Okta and Other Systems
Learn how Console can trigger workflows from Okta or other systems that set up events. We’ll walk through how these triggers connect to playbooks and how playbook evals help test and improve workflow reliability.
Automating Employee Lifecycle Workflows
Learn how to build employee lifecycle playbooks for onboarding, offboarding, and role changes. We’ll show how Console AI Assistant helps both technical and nontechnical teams automate joiner, mover, and leaver workflows using natural language.
