Overview

Through Console, teams can control Slack channel management, ensuring greater consistency and visibility. This helps maintain a clear record of who requested a change, who approved it, and when it was applied.

How Slack channel management works in Console 

Employees can submit Slack channel requests through Slack itself. Each request follows a predefined workflow that determines what information is required, who must approve the request, and how it is completed.

Slack channel management workflows can be used to:

• Collect details such as channel purpose or access needs

• Route requests for approval when required

• Execute supported Slack actions through configured integrations

Supported Slack-related requests

Console can be used to manage requests related to Slack channels, including:

• Requests to create new channels

• Requests to add or remove members from channels

• Requests related to channel access or membership changes

All requests are handled using the same request and approval framework, ensuring consistency across Slack-related workflows.

Approvals and governance

Console allows teams to apply approval requirements to Slack channel requests. Approval logic is defined as part of the workflow, ensuring that channel creation or membership changes are reviewed before actions are taken. This helps teams enforce internal guidelines around channel usage and access.

Request tracking and visibility 

All Slack-related requests are tracked in Console, giving IT teams visibility into how channels are managed. From Console, teams can:

• View pending and completed channel requests

• See approval status and outcomes

• Maintain a record of channel-related changes