Console for Startups
Automation that scales with your team, not your ticket volume
For startups, internal requests increase as headcount and systems grow. Requests pile up, and critical context lives in people’s heads rather than in systems.
Console helps startups automate internal IT and operations early without introducing heavy process overhead. It provides structure where it’s needed while preserving flexibility as the company grows.
A modern ITSM built for fast-growing teams
Startups often adopt Console as their core ITSM rather than as a pure automation platform. Unlike large enterprises, startups are not anchored to legacy ITSM tools like ServiceNow or Jira and need a modern way to track, manage, and resolve requests from day one.
Console provides a native ITSM designed around how startups actually work. Requests are submitted and handled directly in Slack or Microsoft Teams, driving immediate company-wide adoption without forcing employees into portals or strict ticketing workflows.
This gives fast-growing teams structure, visibility, and accountability early, without adding process overhead. As request patterns emerge over time, teams can selectively layer in automation, turning repeated work into structured workflows.
Startup automation prioritizes speed without sacrificing structure
For startups, automation needs to work immediately. Long implementations, complex portals, and rigid process frameworks slow teams down. At the same time, completely unstructured workflows create risk as teams grow.
Console balances speed and structure. Requests are handled directly where teams already work, such as Slack or Microsoft Teams, but are structured from the start. This allows startups to move fast today without accumulating operational debt for tomorrow.
Start with intake, not process design
Startups are eager to automate, but often lack the structure needed to do so effectively. Requests arrive without context and IT and ops teams are forced to repeatedly ask questions.
Console addresses this by structuring requests at creation time. Required context is collected automatically based on the request type and connected systems. Even simple workflows benefit immediately, and more advanced automation becomes possible later without rework.
Automation that grows as your company grows
Startups evolve quickly. What works at 20 people won’t work at 200.
Console supports incremental automation. Teams typically begin with a small set of high-volume requests, such as onboarding, access requests, or password resets. As needs expand, additional workflows, approvals, and policies can be added without redesigning the system.
This allows startups to adopt automation gradually, matching their operational maturity rather than forcing premature complexity.
Integrate with the tools you already use
Startups rely on a growing stack of SaaS tools for identity, devices, and productivity. Console integrates directly with these systems and executes actions against them, rather than creating an additional layer of complexity.
Because Console works with existing tools, startups can automate real work early without introducing new systems of record or replacing tools they already depend on.
Human review where it is most necessary
Not every request should be fully automated. Some require judgment, coordination, or review.
Console treats human involvement as a built-in part of the workflow. Automation proceeds where it’s safe and appropriate. When review is required, requests are routed with full context so humans can act quickly without starting from scratch.
This keeps startups moving fast without losing visibility or control.
Visibility without overhead
As startups scale, visibility becomes critical. Founders and operators need to understand what types of requests are coming in, where time is being spent, and which workflows are working.
Console provides centralized insight into request volume, outcomes, and automation coverage without requiring heavy reporting or manual tracking. This allows teams to improve operations continuously without adding overhead.
What automation looks like for startups in practice
For startups, effective automation means fewer interruptions, faster execution, and systems that evolve alongside the business.
Console enables this by standardizing intake early, automating high-impact workflows, integrating with existing tools, and supporting gradual adoption. The result is internal operations that stay lightweight as the company grows, instead of becoming a bottleneck.