Introducing Playbook Library

Explore Use Cases

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Introducing Playbook Library

Explore Use Cases

Book a demo

Introducing Playbook Library

Explore

Console vs Servicenow

ServiceNow is the system of record. Console is the system of action.

ServiceNow is built for governance, workflows, and auditability. Console is built for execution. It understands natural-language requests, pulls identity and policy context, runs real actions across systems, and only creates tickets when humans are actually needed.

Deployed company wide at

Console auto-resolves up to
87% of support requests
before they reach a human

Console auto-resolves up to 87% of support requests before they reach a human

Console auto-resolves up to
87% of support requests
before they reach a human

Upgrade ServiceNow without replacing it

Putting Console on top of ServiceNow keeps employees inside Slack and Teams instead of forcing them into portals and forms.

Built for control and auditability

Every action follows the workflows, approvals, and policies you define. IT can see exactly what happened, why it happened, and who approved it so automation never becomes a black box.

Console acts as the front door to ServiceNow

When a request needs judgment, approval, or investigation, Console routes it into Inbox, already enriched with context, ownership, priority, and SLA, so the right person can act immediately.

ServiceNow is the system of record. Console is the system of action.

ServiceNow is the system of record. Console is the system of action.

Deployed company wide at

Deployed company wide at

Deployed company wide at

Console auto-resolves up to87% of support requestsbefore they reach a human

Console auto-resolves up to 87% of support requests before they reach a human

Console auto-resolves up to87% of support requestsbefore they reach a human

Upgrade ServiceNow without replacing it

Built for control and auditability

Console acts as the front door to ServiceNow

Why companies are moving off ServiceNow

Why companies are moving off ServiceNow

Why companies are moving off ServiceNow

Console gives IT teams agency to focus on strategic work

Console gives IT teams agency to focus on strategic work

Console gives IT teams agency to focus on strategic work

“If you're not looking at a tool like Console, you're making a big mistake.”

“If you're not looking at a tool like Console, you're making a big mistake.”

“With Console, entire days are given back to me and the team."

“With Console, entire days are given back to me and the team."

“Console is already solving 75% of requests autonomously.”

“Console is already solving 75% of requests autonomously.”

Demo to production in 3 phases

Onboard with your dedicated engineer

Deeply integrate Console

Ask why you didn't switch sooner

Demo to production in 3 phases

Onboard with your dedicated engineer

Deeply integrate Console

Ask why you didn't switch sooner

Onboard with your dedicated engineer

Deeply integrate Console

Ask why you didn't switch sooner

Console auto-resolves up to
87% of support requests
before they reach a human

Console auto-resolves up to
87% of support requests
before they reach a human