Introducing Playbook Library

Explore Use Cases

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Introducing Playbook Library

Explore Use Cases

Book a demo

Introducing Playbook Library

Explore

Console vs JIRA

Jira tracks tickets. Console executes work.

Jira Service Management secures how work is tracked through tickets, queues, and approvals. Console secures how work is executed with controlled, auditable automation across identity, devices, apps, and security systems.

Deployed company wide at

Console auto-resolves up to
87% of support requests
before they reach a human

Console auto-resolves up to 87% of support requests before they reach a human

Agentic support, end to end

Console handles requests inside Slack and Teams, from password resets to access changes, by reasoning across your systems and policies and taking action, not just linking to docs or forms.

Built for control and auditability

Every action follows the workflows, approvals, and policies you define. IT can see exactly what happened, why it happened, and who approved it so automation never becomes a black box.

Inbox is where humans step in

When a request needs judgment, approval, or investigation, Console routes it into Inbox, already enriched with context, ownership, priority, and SLA, so the right person can act immediately.

Jira tracks tickets. Console executes work.

Jira tracks tickets. Console executes work.

Deployed company wide at

Deployed company wide at

Deployed company wide at

Console auto-resolves up to87% of support requestsbefore they reach a human

Console auto-resolves up to87% of support requestsbefore they reach a human

Console auto-resolves up to 87% of support requests before they reach a human

Agentic support, end to end

Built for control and auditability

Inbox is where humans step in

Why companies are moving off Jira

Why companies are moving off Jira

Why companies are moving off Jira

Console gives IT teams agency to focus on strategic work

Console gives IT teams agency to focus on strategic work

Console gives IT teams agency to focus on strategic work

“If you're not looking at a tool like Console, you're making a big mistake.”

“If you're not looking at a tool like Console, you're making a big mistake.”

“With Console, entire days are given back to me and the team."

“With Console, entire days are given back to me and the team."

“Console is already solving 75% of requests autonomously.”

“Console is already solving 75% of requests autonomously.”

Demo to production in 3 phases

Onboard with your dedicated engineer

Deeply integrate Console

Ask why you didn't switch sooner

Onboard with your dedicated engineer

Deeply integrate Console

Ask why you didn't switch sooner

Demo to production in 3 phases

Onboard with your dedicated engineer

Deeply integrate Console

Ask why you didn't switch sooner

Console auto-resolves up to
87% of support requests
before they reach a human

Console auto-resolves up to
87% of support requests
before they reach a human