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Your best people shouldn't be
Your best people shouldn't be
resetting passwords
resetting passwords
resetting passwords
Console resolves IT requests by understanding company-specific processes & policies just like someone on your team.
Console resolves IT requests by understanding company-specific processes & policies just like someone on your team.
Deployed company-wide at
Deployed company-wide at
Notes from teams that use Console
"Our CSAT jumped from 84% to 94% after launching Console because people got what they needed instantly."
Seth Steward
VP ot IT, Bloomerang
"Our auto-resolution rate jumped 4x after switching to Console. And that’s still growing."
Lovejit Mundi
Head of IT, Scale AI
"Since switching from a competitor to Console, we’ve seen our IT automation rates more than double in just one quarter."
Chetna Mahajan
CIO, Webflow
“We were a little worried our infrastructure wasn't quite ready for something like Console. But we pushed ahead, and now we've hit over 50% deflection.”
Piru Chheang
Head of IT, Zip
*Real Customer Data
Notes from teams that use Console
"Our CSAT jumped from 84% to 94% after launching Console because people got what they needed instantly."
Seth Steward
VP ot IT, Bloomerang
"Our auto-resolution rate jumped 4x after switching to Console. And that’s still growing."
Lovejit Mundi
Head of IT, Scale AI
"Since switching from a competitor to Console, we’ve seen our IT automation rates more than double in just one quarter."
Chetna Mahajan
CIO, Webflow
“We were a little worried our infrastructure wasn't quite ready for something like Console. But we pushed ahead, and now we've hit over 50% deflection.”
Piru Chheang
Head of IT, Zip
*Real Customer Data
Notes from teams that use Console
"Our CSAT jumped from 84% to 94% after launching Console because people got what they needed instantly."
Seth Steward
VP ot IT, Bloomerang
"Our auto-resolution rate jumped 4x after switching to Console. And that’s still growing."
Lovejit Mundi
Head of IT, Scale AI
"Since switching from a competitor to Console, we’ve seen our IT automation rates more than double in just one quarter."
Chetna Mahajan
CIO, Webflow
“We were a little worried our infrastructure wasn't quite ready for something like Console. But we pushed ahead, and now we've hit over 50% deflection.”
Piru Chheang
Head of IT, Zip
Resolve requests autonomously
Resolve requests autonomously
Auto-resolve repetitive IT requests. Using natural language, not code.
Auto-resolve repetitive IT requests. Using natural language, not code.
Playbooks
Write or upload step-by-step instructions for how requests should be actioned, just like you’d explain it to a teammate.
Access Policies
Self-serve app access via Slack.
Console runs the approvals, applies the controls, and closes the loop instantly.
Knowledge Base
Console knows what’s in your docs and brings back only the parts that matter.
Knowledge Base
Keeping Our Data Safe
How to Handle Company Information
Managing Your Passwords and Access
What to Do If Something Goes Wrong
Security Training - What You Need to Know
51 More Docs
Knowledge Base
Email Signature Setup Guide
Backing Up Your Files to Cloud Storage
Audio and Video Call Troubleshooting
Remote Desktop Access Guide
Installing Browser Extensions Safely
27 More Docs
Knowledge Base
Network Security
VPN Setup Guide
Accessing the VPN when overseas
Hardware Troubleshooting
Updating to the latest OS X
47 More Docs
Knowledge Base
Account Security
Setting Up Two-Factor Authentication
Reporting Suspicious Emails and Phishing
Office Information - San Francisco
Printer Access and Troubleshooting
63 More Docs
Knowledge Base
Payroll and Paychecks
Accessing your Pay Stubs
Benefits and Time Off
Health Benefits Overview
Requesting Vacation Days
23 More Docs
Console
Zendesk
Google Drive
Notion
Confluence
Knowledge Base
Keeping Our Data Safe
How to Handle Company Information
Managing Your Passwords and Access
What to Do If Something Goes Wrong
Security Training - What You Need to Know
51 More Docs
Knowledge Base
Email Signature Setup Guide
Backing Up Your Files to Cloud Storage
Audio and Video Call Troubleshooting
Remote Desktop Access Guide
Installing Browser Extensions Safely
27 More Docs
Knowledge Base
Network Security
VPN Setup Guide
Accessing the VPN when overseas
Hardware Troubleshooting
Updating to the latest OS X
47 More Docs
Knowledge Base
Account Security
Setting Up Two-Factor Authentication
Reporting Suspicious Emails and Phishing
Office Information - San Francisco
Printer Access and Troubleshooting
63 More Docs
Knowledge Base
Payroll and Paychecks
Accessing your Pay Stubs
Benefits and Time Off
Health Benefits Overview
Requesting Vacation Days
23 More Docs
Console
Zendesk
Google Drive
Notion
Confluence
Knowledge Base
Keeping Our Data Safe
How to Handle Company Information
Managing Your Passwords and Access
What to Do If Something Goes Wrong
Security Training - What You Need to Know
51 More Docs
Knowledge Base
Email Signature Setup Guide
Backing Up Your Files to Cloud Storage
Audio and Video Call Troubleshooting
Remote Desktop Access Guide
Installing Browser Extensions Safely
27 More Docs
Knowledge Base
Network Security
VPN Setup Guide
Accessing the VPN when overseas
Hardware Troubleshooting
Updating to the latest OS X
47 More Docs
Knowledge Base
Account Security
Setting Up Two-Factor Authentication
Reporting Suspicious Emails and Phishing
Office Information - San Francisco
Printer Access and Troubleshooting
63 More Docs
Knowledge Base
Payroll and Paychecks
Accessing your Pay Stubs
Benefits and Time Off
Health Benefits Overview
Requesting Vacation Days
23 More Docs
Console
Zendesk
Google Drive
Notion
Confluence
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For the rest
For the rest
For the rest
an Assistant that keeps you in the loop and helps you resolve requests faster.
an Assistant that keeps you in the loop and helps you resolve requests faster.
an Assistant that keeps you in the loop and helps you resolve requests faster.
INBOX
Replace bloated ITSM tools with an inbox built for speed
Replace bloated ITSM tools with an inbox built for speed
CHAT
Ask an AI Assistant to dive deeper into requests or take actions on demand
Ask an AI Assistant to dive deeper into requests or take actions on demand
TIMELINE
Demo to production in 3 weeks or less
Week 1
Week 2
Week 3
Onboard with your dedicated engineer
Connect to all of your apps in 30 minutes
Import Playbooks from our template library
Set up custom access policies
Link your existing knowledge base
Deeply integrate Console
Create custom Playbooks
Collect insights using our reporting platform
Snippets suggests additions to your knowledge base
Ask why you didn't switch sooner
Over 50% of tickets auto-resolved
Near-instant responses for end users
IT team freed up for larger projects
TIMELINE
Demo to production in
3 weeks or less
Week 1
Week 2
Week 3
Onboard with your dedicated engineer
Connect to all of your apps in 30 minutes
Import Playbooks from our template library
Set up custom access policies
Link your existing knowledge base
Deeply integrate Console
Create custom Playbooks
Collect insights using our reporting platform
Snippets suggests additions to your knowledge base
Ask why you didn't switch sooner
Over 50% of tickets auto-resolved
Near-instant responses for end users
IT team freed up for larger projects
TIMELINE
Demo to production in 3 weeks or less
Onboard with your dedicated engineer
Connect to all of your apps in 30 minutes
Import Playbooks from our template library
Set up custom access policies
Link your existing knowledge base
Week 1
Deeply integrate Console
Create custom Playbooks
Collect insights using our reporting platform
Snippets suggests additions to your knowledge base
Week 2
Ask why you didn't switch sooner
Over 50% of tickets auto-resolved
Near-instant responses for end users
IT team freed up for larger projects
Week 3
INTEGRATIONS
Unlock hundreds of prebuilt actions with native integrations.
Unlock hundreds of prebuilt actions with native integrations.
Unlock hundreds of prebuilt actions with native integrations.